Where is the store based?
Do you accept orders placed outside of the US?
Sure! We do worldwide shipping.
How long will it take to receive my order?
Once shipped, most orders arrive within 15 to 45 business days, but still depending on the efficiency of your local postal service.
If you need Express shipment, welcome to contact us before placing you order for more details.
What is this store's return and exchange policy?
You can return your order until 7 days after the package is delivered. :) The shipping back to us must be paid by the customer and we’ll refund as long as the item is in perfect condition and has its original tags on.
When will be my order shipped?
Our orders will be shipped within 3-7 days after payment.
Will my order have a tracking number?
You can have it by choosing the option "registered shipping"
Where is your store based?
We are based in Barcelona, Spain.
Where are your clothes made?
All of our clothes are made in Barcelona, Spain.
Why are your products more expensive than Aliexpress/cheapo fashion stores?
Ribbolution clothes are made one by one in Spain, so material, laboral and shipping costs are bigger than those made massively in China. Tha-t means you are buying a unique piece which is produced or in just a few copies or even just one and only. Also you won’t find the same item in a cheaper website. If that’s the case, please email us.
How can I pay?
For the moment, you can pay via Paypal and by credit card.
Will my parcel have custom taxes?
We are sorry to say that we can’t control that and it depends on every country. Please ask in you local post office.
What if I don't get your parcel ?
Contact us to find a solution. Anyway, as we provide you a tracking number you can stay calm and check anytime the progress of its shipment.
How do I pay for the order? Is it secure?
We use Paypal and Stripe (credit card), two of the most trusted and easier online payment solutions on the web. These methods allows you to make reclamations and protects buyers from nasty practices.
Do you have more sizes?
Except for the Basic’s collection clothes, the sizes we have currently available are the sizes we offer. In the case of Basic’s, we will be constantly making the sizes that are sold out. ^^